Support
How can we help?
Tell us what happened and our team will review your rental and get back to you by email.
Get help with a rental
Use this form for a missing return, checkout problem, payment question, or power bank issue.
Bring TapCharge to your venue
Interested in adding portable charging for your guests? Tell us about your space and our venue team will follow up.
Share the detailsAdd your rental ID when you have it.
We review your rentalOur team checks the timing, payment, and kiosk activity.
Get a clear responseWe will follow up using the email you provide.